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MISCOMMUNICATION BETWEEN ESL WRITERS AND WRITING CENTER CONSULTANTS: A CASE STUDY

Abstract

This paper presents a case study of the co-construction of miscommunication during a single writing center consultation involving a native English speaking writing center consultant and a native Hebrew speaking college student. Using a multi-layered qualitative analysis of video and interview data, the paper discusses three moments where cultural expectations and semantic, paralinguistic, and non-verbal factors combined in complex and unpredictable ways to produce miscommunication events. The paper concludes with recommendations for training writing center consultants to work more effectively with ESL writers. 

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Heather, J., (2004) “MISCOMMUNICATION BETWEEN ESL WRITERS AND WRITING CENTER CONSULTANTS: A CASE STUDY”, Journal of Second Language Acquisition and Teaching 11, 7-20.

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Julian Heather (California State University, Sacramento)

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Creative Commons Attribution 4.0

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This article has been peer reviewed.

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